How to deliver 5* Customer Service

HOW TO DELIVER 5* CUSTOMER SERVICE IN THE BEAUTY INDUSTRY
Lashes - Brows - Make up - Nails - Hair
 
Are you struggling with gaining new clients, client retention, confidence and setting boundaries?
 
Do you find it hard to raise your prices because your treatments don’t feel "luxury" enough?
 
Are you new to the beauty industry and unsure how to create the best client experience?
 
Are you home based and nervous to work with clients?
 
Does working with clients in a salon environment feel overwhelming?
 
Are you receiving client complaints but unsure how to handle them professionally?
 
Do you struggle with setting boundaries, and clients often overstep or take advantage?
 
Are you wanting to be a business to remember but you feel stuck?
 
If you answered yes to any of these, this webinar is for YOU!
 
Customer Service is More Than Just Being Polite
It’s about the entire experience - how you make your client feel. Imagine this:
 
🍟 McDonald's Experience – It’s fast and convenient, but forgettable. You leave without a second thought.
 
🍽 5-Star Restaurant Experience – From the moment you walk in, you’re treated like royalty. Your coat is taken, your seat is carefully chosen, and if it’s a special occasion, they add a personal touch that makes you feel special. It’s an experience you remember and share with others!
 
✨ Now, think about your own beauty business. Do you want to be just another basic option, or do you want to be the place your clients rave about?
 
What You'll Learn in This Webinar:
 
✅ How to create a luxury client experience (without changing your whole business!)
✅ How to add value to your services which in turn will help you to confidently increase your prices.
✅ Special touches that will make your clients feel heard, valued, and eager to return
✅ How to speak to your clients to build trust and loyalty
✅ Confidence tips to ensure you leave a lasting first impression
✅ How to handle client complaints professionally with a step-by-step guide
✅ How to create personalised client messages to put both you and your clients at ease
✅ Setting strict policies & boundaries to protect your business and prevent clients from taking advantage
✅ How to personalise consultations to make your clients feel valued and set you apart from competitors
 
💡 Your reputation is everything. Stand out from the crowd, turn your clients into raving fans, and watch your business grow!
 
🎟 Grab this webinar now and take your beauty business to the next level! 🚀
 
Webinar is pre recorded - once purchased you will have lifetime access to the recording.